Building a Culture of Integrity at HURU
At HURU, we believe that trust, transparency, and accountability are the foundation of long-term success. A strong ethical culture is not only essential for internal stability, it’s also key to building customer confidence and strengthening business performance.
Unethical behaviour – whether it’s fraud, corruption, harassment, or misconduct, can have devastating consequences. It can damage employee morale, harm customer relationships, and create legal and financial risks.
To protect our people and our business, HURU has taken a proactive step toward ethical excellence by partnering with Whistle Blowers – a trusted leader in professional ethics hotline services. This partnership empowers our employees, resellers, and stakeholders to report unethical behaviour securely and anonymously – without fear of retaliation.
When you speak up, you contribute to a safer, more transparent work environment — one where everyone feels supported and protected.
What is the Whistle Blower Program?
The Whistle Blower Program is a secure, confidential, and professional service designed to help businesses identify and resolve unethical behaviour before it escalates into a major issue. By outsourcing our ethics hotline to Whistle Blowers, we ensure that all reports are managed by experienced professionals, following industry best practices and strict confidentiality protocols.
With the Whistle Blower Program, you can report:
- Fraud and financial misconduct
- Corruption and bribery
- Harassment and discrimination
- Unsafe work practices
- Theft and mismanagement of resources
This program ensures that no concern is overlooked, and all reports are treated with the utmost care and professionalism.
How the Whistle Blower Program Works
The Whistle Blower Program is designed for ease of use and complete confidentiality, ensuring that anyone can report issues comfortably and securely.
1. Choose Your Reporting Channel
Whistleblowers offers a variety of reporting channels for you to use:
- Toll Free Number: 0800 167 800
- Email: huru@whistleblowing.co.za
- WhatsApp ChatBot: 031 308 4664
- SMS: 33490
- Online: www.whistleblowing.co.za
- Mobile APP: Available on Andoid and iOS
You can select the method that feels most comfortable for you. All channels are available 24/7, ensuring that you can report concerns at any time.
2. Anonymity Guaranteed
Your identity will be protected at all times. Whistle Blowers operates under strict confidentiality guidelines, and your information will not be disclosed unless legally required.
3. Professional Handling
Every report is reviewed and handled by experienced ethics professionals. The process is designed to be fair, unbiased, and thorough — ensuring that all cases are resolved with integrity.
4. Confidential Follow-Up
You can track the progress of your report through the secure system without revealing your identity. Resolutions and corrective actions will be handled transparently, and outcomes will be communicated professionally.
Why This Partnership Matters
Our partnership with Whistle Blowers reflects HURU’s unwavering commitment to ethical business practices and accountability. Providing a secure and anonymous platform for reporting misconduct helps us create a safer, more transparent work environment — and ultimately benefits our customers and stakeholders.
Key Benefits of the Whistle Blower Program:
Strengthened Trust: Empowering employees and stakeholders to speak up fosters a culture of openness and accountability.
Protection from Retaliation: Anonymous reporting ensures that whistleblowers are protected from negative consequences.
Legal and Financial Protection: Early identification of fraud and misconduct helps prevent financial loss and legal action.
Improved Employee Morale: Employees feel more secure and valued when they know that their concerns will be taken seriously.
Enhanced Customer Confidence: Customers are more likely to remain loyal to brands that demonstrate ethical responsibility.
The Impact of Inaction
Failing to address unethical behaviour can have serious consequences:
Financial Loss: Fraud and mismanagement increase operational costs and damage profitability.
Reputation Damage: Public scandals and legal action can cause long-term harm to brand reputation.
Customer Loss: Studies show that 60% of customers will stop buying from a company they perceive as unethical — even if the product or service is high-quality.
Employee Turnover: A toxic work environment caused by unchecked misconduct leads to higher employee attrition and lower productivity.
How the Whistle Blower Program Protects Customers
Customer trust is at the core of HURU’s success. The Whistle Blower Program reinforces this trust by ensuring that ethical issues are identified and resolved before they affect customer relationships.
- Secure Handling of Customer Data: Strong internal controls prevent data breaches and misuse of customer information.
- Higher Service Standards: Ethical business practices result in better decision-making, higher employee morale, and improved customer service.
- Greater Brand Confidence: Customers are more likely to remain loyal to brands that prioritise transparency and accountability.
Your Voice Matters – Protect Our Culture of Integrity
At HURU, we are stronger when we stand together. By reporting fraud, corruption, and misconduct through the Whistle Blower Program, you help us protect not just our business – but also the people who make it great.
Let’s Build a Safer and More Transparent Future
Creating a culture of integrity doesn’t happen overnight – it requires ongoing action and commitment. By partnering with Whistle Blowers, HURU has taken a significant step toward ensuring that ethical behaviour remains a core part of our identity.
We encourage everyone to use the Whistle Blower Program whenever you encounter behaviour that doesn’t align with our values. Your willingness to speak up helps protect the future of HURU – and strengthens the trust that our customers and partners place in us.
Remember: Trust is built on transparency. Let’s uphold it together.