Marketing Disclaimer
Last Updated: 07/07/2025
1. Purpose and Scope
This disclaimer applies to all marketing and communication activities conducted by HURU (“we,” “us,” or “our”) through our website, digital platforms, or any other electronic means. It sets out how we collect, use, store, and share personal information for marketing purposes, in full compliance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other relevant South African laws.
2. Collection and Use of Personal Information
By interacting with HURU’s website or engaging with our marketing communications, you (“Data Subject”) consent to the processing of your personal information in accordance with this disclaimer and our Privacy Policy.
We collect and process personal information strictly for the following purposes:
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To communicate with you about our services, updates, and offerings;
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To personalise and improve user experience on our digital platforms;
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To send direct marketing communications in accordance with your preferences and applicable legal requirements;
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To respond to your inquiries or requests for information.
All personal information is collected in a lawful and reasonable manner and is limited to what is necessary for the purpose for which it is collected.
3. Consent for Direct Marketing
In compliance with Section 69 of POPIA:
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We will only send direct electronic marketing communications (e.g. via email, SMS, WhatsApp) to you if you are an existing customer or have provided explicit consent (opt-in) to receive such communications.
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You may at any time opt out of receiving marketing communications by using the unsubscribe functionality provided in each message or by contacting us directly.
No unsolicited direct marketing communications will be sent without proper lawful basis or consent.
4. Sharing of Information with Third Parties
We do not share your personal information with third parties for their own marketing purposes.
Your personal information may be shared with authorised third-party service providers or data processors solely for the purpose of:
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Facilitating or delivering HURU’s services;
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Managing and hosting communications platforms (e.g. CRM, email services, or messaging platforms);
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Providing technical support or analytical services.
These third parties are contractually obligated to:
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Process your data only in accordance with our written instructions;
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Maintain the confidentiality and security of your personal information;
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Not use or disclose your data for any purpose other than for the delivery of the relevant service.
We take reasonable and appropriate steps to ensure that any third party who processes personal information on our behalf complies with the conditions for lawful processing under POPIA.
5. Data Security and Safeguards
We implement appropriate, reasonable technical and organisational measures to secure the integrity and confidentiality of personal information in our possession, in line with Section 19 of POPIA. These measures include, but are not limited to:
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Access control protocols;
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Encryption of sensitive data;
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Secure data storage and transfer practices;
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Regular data protection training for staff.
6. Data Subject Rights
You have the right to:
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Withdraw consent to the processing of your personal information at any time;
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Request access to or correction of your personal information;
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Object to the processing of your personal information for direct marketing;
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Lodge a complaint with the Information Regulator of South Africa if you believe your rights under POPIA have been infringed.
Contact details of the Information Regulator:
Email: complaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg
7. Cookies and Tracking Technologies
We may use cookies or similar technologies for functionality, analytics, and marketing purposes. By using our website, you consent to the placement of these cookies unless you disable them through your browser settings. See our Cookie Policy for further details.
8. Amendments and Updates
This disclaimer may be updated from time to time in line with legal developments or changes in our data processing practices. The latest version will always be available on our website.
9. Contact Information
For any questions, concerns, or requests regarding this disclaimer or the processing of your personal information, please contact:
By using this website and engaging with our marketing communications, you acknowledge that you have read, understood, and agreed to the terms of this disclaimer.